Faqs
General Questions
( click on the question to know the answers )
What services does your company provide?
We specialize in staff augmentation, focusing on providing onshore and offshore software developers, engineers, and testers.
How long have you been in the software outsourcing business?
We have over 20 years of experience in the software outsourcing industry.
What types of software solutions do you develop?
Our expertise includes custom software development, mobile app development, B2B solutions, data management software, software testing, performance testing, and test automation.
Do you offer end-to-end development services, or just specific stages of the software lifecycle?
Yes, we offer comprehensive end-to-end development services, covering all stages of the software lifecycle.
Expertise & Team
What is the size and structure of your team?
We are a small but highly efficient team with fewer than 10 employees, specializing in software development projects of various sizes. Over time, we have established strong partnerships with expert software development companies in India. These partnerships allow us to offer a wide range of services, including outsourcing, staff augmentation, and other software solutions, ensuring high-quality results for our U.S.-based clients.
What technologies, frameworks, and programming languages do you specialize in?
We specialize in:
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.NET Framework
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SQL Server
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AWS Cloud Technologies
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Database Development
Additionally, through our partnerships with leading software development companies in India, we provide on-demand access to the latest tools, technologies, and expertise, ensuring our clients benefit from cutting-edge solutions.
Can I communicate directly with the development team?
Yes, you can communicate directly with the development team. Additionally, you are welcome to participate in sprint ceremonies such as refinement meetings, sprint planning, daily standups, sprint retrospectives, and sprint demos.
How often do you provide updates or reports on project status?
We provide weekly project updates by default. However, if you prefer more frequent updates, we are happy to accommodate your requirements and provide updates as often as needed.
Do your developers have certifications or relevant experience?
We prioritize keeping our development team well-trained and up-to-date with the latest advancements in software development. Our development partners have established comprehensive training programs to ensure our team maintains industry-relevant expertise and certifications.
Can I choose the developers or team members for my project?
Yes, you can. We follow a thorough selection process to identify developers and team members who align with the specific needs of your project. As part of this process, clients have the opportunity to interview and approve the developers and other team members before onboarding them.
Project Management
How do you manage and track the progress of projects?
We utilize an Agile software development framework with two-week sprints. At the end of each sprint, we conduct a demo to showcase the work completed and gather feedback from the client. Additionally, an onshore project manager located in the client’s time zone will ensure seamless communication and oversight throughout the project.
Security & Quality Assurance
How do you ensure data security and confidentiality?
We implement strict data security and confidentiality measures, including secure access controls, data encryption, and adherence to industry standards like GDPR and ISO/IEC 27001.
Do you sign Non-Disclosure Agreements (NDAs)?
Yes, we sign NDAs before engaging with clients. We have our own NDA template but are equally comfortable using NDAs provided by our clients.
What quality assurance processes do you follow?
Our quality assurance processes include code reviews, automated testing, exploratory testing, and thorough validation through stakeholder feedback. We ensure that quality is maintained at every stage of development.
How do you handle bugs or issues during development?
Bugs are identified through code reviews, automated tests, exploratory testing, and stakeholder feedback. We document and track them centrally in our project management platform. Each bug is prioritized based on its impact and urgency, then addressed during upcoming sprints. Or
Do you conduct performance testing before delivery?
Yes, we conduct both manual and automated performance testing to ensure the product meets performance benchmarks before delivery.
Pricing & Contracts
What are your pricing models?
For staff augmentation, we charge hourly rates per team member.
For custom software development, we offer both Time & Material (T&M) and fixed-price models.
Do you offer flexible engagement models?
Yes, we collaborate with our clients to provide flexible engagement models tailored to their needs, including dedicated teams and project-based work.
Are there any hidden fees or additional costs?
No, we maintain full transparency regarding costs. Project costs are clearly documented in the Statement of Work (SOW) and reviewed and approved by the client before we begin work.
What is your typical contract duration?
We have completed projects of various durations, ranging from 6 months to 2 years. If there is a need for shorter or longer durations, we are flexible and can accommodate specific requirements.
Do you provide a free consultation or trial period?
Yes, we offer a free consultation or trial period to help clients assess our capabilities and ensure alignment with their needs.
Timezone & Communication
How do you handle time zone differences?
To address time zone differences, we assign project managers in the local time zones of our clients. This ensures availability during their business hours. Our development team, primarily located in India, maintains an overlap of 2 to 4 hours with clients’ time zones to facilitate effective collaboration.
What are your working hours?
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U.S.-based project managers: 9 AM to 5 PM EST (Eastern Standard Time).
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Indian development team: Operates in the Indian Standard Time zone with an overlap of 2 to 4 hours for direct collaboration with clients.
Do you provide support outside regular business hours?
We work standard business hours, but in case of urgent issues, we are available to provide support outside regular hours.
Process & Delivery
What is your typical software development process?
We follow an Agile software development framework, working in two-week sprints. Our process includes:
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Sprint Planning: Conducted at the beginning of each sprint.
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Daily Standups: To monitor progress and address blockers.
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Weekly Refinement: To adjust and refine the work as needed.
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Sprint Demos: At the end of each sprint, we present completed work to stakeholders.
This process repeats until all deliverables are met. Project managers oversee delivery and ensure regular updates are provided to clients.
How do you handle changes in project scope?
We have a structured change management process to handle scope changes. Key steps include:
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Collecting and documenting the proposed changes.
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Discussing the changes and assessing their impact with stakeholders.
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Securing client approval for changes to project timelines or costs before implementation.
Can you integrate with our existing systems or team?
Yes, we can seamlessly integrate with existing teams and systems. Our approach involves understanding the client’s processes and developing a tailored onboarding plan for our developers and testers.
What happens after project delivery?
After project completion, we hand over all project-specific assets to the client, including:
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Source code
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Requirement documents
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Architecture and design documents
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Test cases and execution documents
For staff augmentation projects, we often work within the client’s infrastructure, where assets are already part of the client’s systems.
Miscellaneous
Can you provide case studies from previous clients?
Yes, we’re happy to share case studies from previous clients. These case studies highlight how we’ve helped businesses like yours achieve their goals and overcome challenges. Please contact us, and we’ll provide relevant examples tailored to your needs.
Do you handle maintenance and support after delivery?
Absolutely! Maintenance and support are included in our Statement of Work (SOW). We believe in providing ongoing assistance to ensure your solution continues to perform optimally and meets your evolving needs.
What does your maker team composition look like?
Our team composition is tailored to the scope of the project to ensure efficiency and quality outcomes:
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For App Development and Related Work:
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An onshore Project Manager oversees the project and ensures seamless communication with the client.
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The majority of developers and testers are located in India, offering cost efficiency without compromising quality.
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A Senior Developer is responsible for the technical design and architecture of the solution.
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A Senior Test Engineer oversees the quality of deliverables and ensures adherence to standards.
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For Staff Augmentation:
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Based on the client’s project requirements, we identify offshore resources to join the client’s core development team.
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Clients have the opportunity to interview the shortlisted candidates.
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Upon client approval, offshore resources are seamlessly onboarded to integrate with the client’s core team.
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Offshore resources maintain a 3 to 4-hour overlap with the client’s time zone to ensure effective daily communication.
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An onshore Project Manager, working in the client’s time zone, ensures smooth communication and provides timely support throughout the project.
What happens if the project requirements change midway?
We follow a structured process to manage changes in project requirements effectively:
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Impact Evaluation:
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We assess how the proposed changes affect the project’s scope, timeline, and resource allocation.
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Change Management:
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All changes are documented, reviewed, and formally approved to maintain transparency and alignment with stakeholders.
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Risk Mitigation:
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We identify potential risks introduced by the changes and implement strategies to minimize their impact on the project.
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Adaptation:
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The project plan is adjusted accordingly, ensuring that quality and deliverables are not compromised.
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What sets your company apart from other outsourcing providers?
At Booliant, we specialize in providing tailored software solutions with a focus on small US-based companies. Our approach combines deep technical expertise, personalized service, and a commitment to delivering on time and within budget. Unlike many outsourcing providers, we prioritize transparent communication and building long-term partnerships to ensure your success.
When does it make sense to use an offshore company rather than SEP?
Engaging a company like Booliant makes sense when you need to scale your software development efforts on demand. With our hybrid model, combining local presence and global resources, we provide the flexibility to expand your team quickly while maintaining close collaboration and understanding of your business needs. This approach ensures high-quality results and seamless communication without the challenges typically associated with outsourcing.